This is a dealer-only album that salespeople used. It was written by Chevrolet to train salespeople to provide excellent customer service in vehicle sales, but also in parts and service departments. Chapters include: (1) Sales Manpower Evaluation, (2) Finding The Men You Need, (3) Hiring The Men You Need, (4) Keeping The Men You Need, (5) Dealership Handbook, & (6) Dealer-Manager Manpower Report. This book is all text, no pictures. Buy now to be one of the few collectors to own this privileged information.
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