Model Condition Price Qty  
SD7731 Very Good $139.00
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These are dealer-only albums that GMC managers used. You will find the following information in these books:

Dealership Service Management Album --Comes in a set of six binders, each one covering a certain service. Binder Module 1) Financial Management, Module 2) Customer Satisfaction Services - Covers dealership appearance, service department presentation, and dealing professionally with problems, Module 3) Quality Assurance - Covers making sure the dealership has established service procedures and that employees adhere to them, Module 4) Service Merchandising -examples of advertising to customers for direct mail, dealership signs, and more, Module 5) Manpower Development and Motivation - how to hire and train the proper number of workers, and Module 7) Market Analysis and Service Sales Planning - how to evaluate your local service market and your performance in it. We assume there must be a module 6 that we did not get with this set. Mostly text with a few illustrations. Buy now to be one of the few collectors to own this privileged information.

GMC
"Service Satisfaction System Retail Action Guide" 6 Binder Set
This item is original.
11.50 x 10.15 x 7.75 inches
SD7731
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1977 GMC C15 Indy Hauler Standard Cab Pickup 2-Door
1977 GMC Sprint Classic Standard Cab Pickup 2-Door
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1977-1978 GMC C15 Cab & Chassis 2-Door
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1977-1978 GMC C15 High Sierra Standard Cab Pickup 2-Door
1977-1978 GMC C15 Sierra Classic Cab & Chassis 2-Door
1977-1978 GMC C15 Sierra Classic Standard Cab Pickup 2-Door
1977-1978 GMC C15 Sierra Grande Cab & Chassis 2-Door
1977-1978 GMC C15 Sierra Grande Standard Cab Pickup 2-Door
1977-1978 GMC C15 Standard Cab Pickup 2-Door
1977-1978 GMC C15 Suburban High Sierra Sport Utility 4-Door
1977-1978 GMC C15 Suburban Sierra Classic Sport Utility 4-Door
1977-1978 GMC C15 Suburban Sierra Grande Sport Utility 4-Door
1977-1978 GMC C15 Suburban Sport Utility 4-Door
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1977-1978 GMC C25 Cab & Chassis 4-Door
1977-1978 GMC C25 Crew Cab Pickup 4-Door
1977-1978 GMC C25 Extended Cab Pickup 2-Door
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1977-1978 GMC C25 High Sierra Cab & Chassis 4-Door
1977-1978 GMC C25 High Sierra Crew Cab Pickup 4-Door
1977-1978 GMC C25 High Sierra Extended Cab Pickup 2-Door
1977-1978 GMC C25 High Sierra Standard Cab Pickup 2-Door
1977-1978 GMC C25 Sierra Classic Cab & Chassis 2-Door
1977-1978 GMC C25 Sierra Classic Cab & Chassis 4-Door
1977-1978 GMC C25 Sierra Classic Crew Cab Pickup 4-Door
1977-1978 GMC C25 Sierra Classic Extended Cab Pickup 2-Door
1977-1978 GMC C25 Sierra Classic Standard Cab Pickup 2-Door
1977-1978 GMC C25 Sierra Grande Cab & Chassis 2-Door
1977-1978 GMC C25 Sierra Grande Cab & Chassis 4-Door
1977-1978 GMC C25 Sierra Grande Crew Cab Pickup 4-Door
1977-1978 GMC C25 Sierra Grande Extended Cab Pickup 2-Door
1977-1978 GMC C25 Sierra Grande Standard Cab Pickup 2-Door
1977-1978 GMC C25 Standard Cab Pickup 2-Door
1977-1978 GMC C25 Suburban High Sierra Sport Utility 4-Door
1977-1978 GMC C25 Suburban Sierra Classic Sport Utility 4-Door
1977-1978 GMC C25 Suburban Sierra Grande Sport Utility 4-Door
1977-1978 GMC C25 Suburban Sport Utility 4-Door
1977-1978 GMC C35 Cab & Chassis 2-Door
1977-1978 GMC C35 Cab & Chassis 4-Door
1977-1978 GMC C35 Crew Cab Pickup 4-Door
1977-1978 GMC C35 Extended Cab Pickup 2-Door
1977-1978 GMC C35 High Sierra Cab & Chassis 2-Door
1977-1978 GMC C35 High Sierra Cab & Chassis 4-Door
1977-1978 GMC C35 High Sierra Crew Cab Pickup 4-Door
1977-1978 GMC C35 High Sierra Standard Cab Pickup 2-Door
1977-1978 GMC C35 Sierra Classic Cab & Chassis 2-Door
1977-1978 GMC C35 Sierra Classic Cab & Chassis 4-Door
1977-1978 GMC C35 Sierra Classic Crew Cab Pickup 4-Door
1977-1978 GMC C35 Sierra Classic Standard Cab Pickup 2-Door
1977-1978 GMC C35 Sierra Grande Cab & Chassis 2-Door
1977-1978 GMC C35 Sierra Grande Cab & Chassis 4-Door
1977-1978 GMC C35 Sierra Grande Crew Cab Pickup 4-Door
1977-1978 GMC C35 Sierra Grande Standard Cab Pickup 2-Door
1977-1978 GMC C35 Standard Cab Pickup 2-Door
1977-1978 GMC G15 Rally Extended Passenger Van 3-Door
1977-1978 GMC G15 Rally Standard Passenger Van 3-Door
1977-1978 GMC G15 Rally STX Extended Passenger Van 3-Door
1977-1978 GMC G15 Vandura Extended Cargo Van 3-Door
1977-1978 GMC G15 Vandura Standard Cargo Van 3-Door
1977-1978 GMC G25 Rally Extended Passenger Van 3-Door
1977-1978 GMC G25 Rally Standard Passenger Van 3-Door
1977-1978 GMC G25 Rally STX Extended Passenger Van 3-Door
1977-1978 GMC G25 Vandura Extended Cargo Van 3-Door
1977-1978 GMC G25 Vandura Standard Cargo Van 3-Door
1977-1978 GMC G35 Magnavan Cutaway Van 2-Door
1977-1978 GMC G35 Rally Camper Special Cutaway Van 2-Door
1977-1978 GMC G35 Rally Standard Passenger Van 3-Door
1977-1978 GMC G35 Rally STX Standard Passenger Van 3-Door
1977-1978 GMC G35 Vandura Extended Cargo Van 3-Door
1977-1978 GMC G35 Vandura Special Cutaway Van 2-Door
1977-1978 GMC G35 Vandura Standard Cargo Van 3-Door
1977-1978 GMC General
1977-1978 GMC Jimmy High Sierra Sport Utility 2-Door
1977-1978 GMC Jimmy Sierra Classic Sport Utility 2-Door
1977-1978 GMC Jimmy Sierra Grande Sport Utility 2-Door
1977-1978 GMC Jimmy Sport Utility 2-Door
1977-1978 GMC K15 Cab & Chassis 2-Door
1977-1978 GMC K15 High Sierra Cab & Chassis 2-Door
1977-1978 GMC K15 High Sierra Standard Cab Pickup 2-Door
1977-1978 GMC K15 Sierra Classic Cab & Chassis 2-Door
1977-1978 GMC K15 Sierra Classic Standard Cab Pickup 2-Door
1977-1978 GMC K15 Sierra Grande Cab & Chassis 2-Door
1977-1978 GMC K15 Sierra Grande Standard Cab Pickup 2-Door
1977-1978 GMC K15 Standard Cab Pickup 2-Door
1977-1978 GMC K15 Suburban High Sierra Sport Utility 4-Door
1977-1978 GMC K15 Suburban Sierra Classic Sport Utility 4-Door
1977-1978 GMC K15 Suburban Sierra Grande Sport Utility 4-Door
1977-1978 GMC K15 Suburban Sport Utility 4-Door
1977-1978 GMC K25 Cab & Chassis 2-Door
1977-1978 GMC K25 Extended Cab Pickup 2-Door
1977-1978 GMC K25 High Sierra Cab & Chassis 2-Door
1977-1978 GMC K25 High Sierra Standard Cab Pickup 2-Door
1977-1978 GMC K25 Sierra Classic Cab & Chassis 2-Door
1977-1978 GMC K25 Sierra Classic Standard Cab Pickup 2-Door
1977-1978 GMC K25 Sierra Grande Cab & Chassis 2-Door
1977-1978 GMC K25 Sierra Grande Standard Cab Pickup 2-Door
1977-1978 GMC K25 Standard Cab Pickup 2-Door
1977-1978 GMC K25 Suburban High Sierra Sport Utility 4-Door
1977-1978 GMC K25 Suburban Sierra Classic Sport Utility 4-Door
1977-1978 GMC K25 Suburban Sierra Grande Sport Utility 4-Door
1977-1978 GMC K25 Suburban Sport Utility 4-Door
1977-1978 GMC K35 Cab & Chassis 2-Door
1977-1978 GMC K35 Cab & Chassis 4-Door
1977-1978 GMC K35 Crew Cab Pickup 4-Door
1977-1978 GMC K35 Extended Cab Pickup 2-Door
1977-1978 GMC K35 High Sierra Cab & Chassis 2-Door
1977-1978 GMC K35 High Sierra Cab & Chassis 4-Door
1977-1978 GMC K35 High Sierra Crew Cab Pickup 4-Door
1977-1978 GMC K35 High Sierra Standard Cab Pickup 2-Door
1977-1978 GMC K35 Sierra Classic Cab & Chassis 2-Door
1977-1978 GMC K35 Sierra Classic Cab & Chassis 4-Door
1977-1978 GMC K35 Sierra Classic Crew Cab Pickup 4-Door
1977-1978 GMC K35 Sierra Classic Standard Cab Pickup 2-Door
1977-1978 GMC K35 Sierra Grande Cab & Chassis 2-Door
1977-1978 GMC K35 Sierra Grande Cab & Chassis 4-Door
1977-1978 GMC K35 Sierra Grande Crew Cab Pickup 4-Door
1977-1978 GMC K35 Sierra Grande Standard Cab Pickup 2-Door
1977-1978 GMC K35 Standard Cab Pickup 2-Door
1977-1978 GMC Motorhome Chassis
1977-1978 GMC P15 Stripped Chassis 0-Door
1977-1978 GMC P15 Value Van Standard Cargo Van 2-Door
1977-1978 GMC P25 Stripped Chassis 0-Door
1977-1978 GMC P25 Value Van Standard Cargo Van 2-Door
1977-1978 GMC P35 Stripped Chassis 0-Door
1977-1978 GMC P35 Value Van Standard Cargo Van 2-Door
1977-1978 GMC Series 4500-6500
1977-1978 GMC Series 7500-9500
1977-1978 GMC Transmode Motorhome
1978 GMC C15 Street Coupe Standard Cab Pickup 2-Door
1978 GMC Caballero Diablo Standard Cab Pickup 2-Door
1978 GMC Caballero Laredo Standard Cab Pickup 2-Door
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