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Description 

This is a dealer-only album that GMC managers used. It was written by GMC to help dealers improve customer service. You will find the following information in this book:

Dealership Management --This information was designed to assist a dealership in improving customer satisfaction, overall service effectiveness, and ultimately, the profitability of the entire fixed operations. Sections included are, New Vehicle Inspection and Sales Delivery, Service Reception and Convenience, Quality Control, Customer Responses System, Service Personnel, Training and Development, Facilities and Equipment, and Parts Operations. Buy now to be one of the few collectors to own this privileged information.

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Specifications

Exact Title: "Customer Satisfaction Improvement Guide"
Authenticity: This item is original.
Dimensions: 12.50 x 11.50 x 3.50
OEM Part Number: SD8890

Model-Years Application

Covers all GMC, and also medium duty Chevrolets.
1988 Chevrolet C50 C5D042
1988 GMC G3500 Vandura Extended Cargo Van 3-Door
1988 GMC R3500 High Sierra Standard Cab Pickup 2-Door
1988 Chevrolet C60 C6D042
1988 GMC G3500 Vandura Special Cutaway Van 2-Door
1988 GMC R3500 Sierra Classic Cab & Chassis 2-Door
1988 Chevrolet C70 C7D042
1988 GMC G3500 Vandura Standard Cargo Van 3-Door
1988 GMC R3500 Sierra Classic Cab & Chassis 4-Door
1988 GMC Astro 95
1988 GMC General
1988 GMC R3500 Sierra Classic Crew Cab Pickup 4-Door
1988 GMC Brigadier
1988 GMC Jimmy Sierra Classic Sport Utility 2-Door
1988 GMC R3500 Sierra Classic Standard Cab Pickup 2-Door
1988 GMC C1500 Sierra Extended Cab Pickup 2-Door
1988 GMC Jimmy Sport Utility 2-Door
1988 GMC R3500 Standard Cab Pickup 2-Door
1988 GMC C1500 Sierra SLE Extended Cab Pickup 2-Door
1988 GMC K1500 Sierra Extended Cab Pickup 2-Door
1988 GMC S15 Cab & Chassis 2-Door
1988 GMC C1500 Sierra SLE Standard Cab Pickup 2-Door
1988 GMC K1500 Sierra SLE Extended Cab Pickup 2-Door
1988 GMC S15 Extended Cab Pickup 2-Door
1988 GMC C1500 Sierra SLX Extended Cab Pickup 2-Door
1988 GMC K1500 Sierra SLE Standard Cab Pickup 2-Door
1988 GMC S15 Gypsy Extended Cab Pickup 2-Door
1988 GMC C1500 Sierra SLX Standard Cab Pickup 2-Door
1988 GMC K1500 Sierra SLX Extended Cab Pickup 2-Door
1988 GMC S15 Gypsy Standard Cab Pickup 2-Door
1988 GMC C1500 Sierra Standard Cab Pickup 2-Door
1988 GMC K1500 Sierra SLX Standard Cab Pickup 2-Door
1988 GMC S15 High Sierra Extended Cab Pickup 2-Door
1988 GMC C2500 Sierra Extended Cab Pickup 2-Door
1988 GMC K1500 Sierra Standard Cab Pickup 2-Door
1988 GMC S15 High Sierra Standard Cab Pickup 2-Door
1988 GMC C2500 Sierra SLE Extended Cab Pickup 2-Door
1988 GMC K2500 Sierra Extended Cab Pickup 2-Door
1988 GMC S15 Jimmy Gypsy Sport Utility 2-Door
1988 GMC C2500 Sierra SLE Standard Cab Pickup 2-Door
1988 GMC K2500 Sierra SLE Extended Cab Pickup 2-Door
1988 GMC S15 Jimmy Sierra Classic Sport Utility 2-Door
1988 GMC C2500 Sierra SLX Extended Cab Pickup 2-Door
1988 GMC K2500 Sierra SLE Standard Cab Pickup 2-Door
1988 GMC S15 Jimmy Sport Utility 2-Door
1988 GMC C2500 Sierra SLX Standard Cab Pickup 2-Door
1988 GMC K2500 Sierra SLX Extended Cab Pickup 2-Door
1988 GMC S15 Jimmy Timberline Sport Utility 2-Door
1988 GMC C2500 Sierra Standard Cab Pickup 2-Door
1988 GMC K2500 Sierra SLX Standard Cab Pickup 2-Door
1988 GMC S15 Sierra Classic Extended Cab Pickup 2-Door
1988 GMC C3500 Sierra Cab & Chassis 2-Door
1988 GMC K2500 Sierra Standard Cab Pickup 2-Door
1988 GMC S15 Sierra Classic Standard Cab Pickup 2-Door
1988 GMC C3500 Sierra Extended Cab Pickup 2-Door
1988 GMC K3500 Sierra Cab & Chassis 2-Door
1988 GMC S15 Standard Cab Pickup 2-Door
1988 GMC C3500 Sierra SLE Cab & Chassis 2-Door
1988 GMC K3500 Sierra Extended Cab Pickup 2-Door
1988 GMC Safari SLE Standard Passenger Van 3-Door
1988 GMC C3500 Sierra SLE Extended Cab Pickup 2-Door
1988 GMC K3500 Sierra SLE Cab & Chassis 2-Door
1988 GMC Safari SLT Standard Passenger Van 3-Door
1988 GMC C3500 Sierra SLE Standard Cab Pickup 2-Door
1988 GMC K3500 Sierra SLE Extended Cab Pickup 2-Door
1988 GMC Safari SLX Standard Passenger Van 3-Door
1988 GMC C3500 Sierra SLX Cab & Chassis 2-Door
1988 GMC K3500 Sierra SLE Standard Cab Pickup 2-Door
1988 GMC Safari Standard Cargo Van 3-Door
1988 GMC C3500 Sierra SLX Extended Cab Pickup 2-Door
1988 GMC K3500 Sierra SLX Cab & Chassis 2-Door
1988 GMC School Bus Chassis B6P042
1988 GMC C3500 Sierra SLX Standard Cab Pickup 2-Door
1988 GMC K3500 Sierra SLX Extended Cab Pickup 2-Door
1988 GMC V1500 Suburban Sierra Classic Sport Utility 4-Door
1988 GMC C3500 Sierra Standard Cab Pickup 2-Door
1988 GMC K3500 Sierra SLX Standard Cab Pickup 2-Door
1988 GMC V1500 Suburban Sport Utility 4-Door
1988 GMC C5000 C5D042
1988 GMC K3500 Sierra Standard Cab Pickup 2-Door
1988 GMC V2500 Suburban Sierra Classic Sport Utility 4-Door
1988 GMC C6000 C6D042
1988 GMC Motorhome Chassis
1988 GMC V2500 Suburban Sport Utility 4-Door
1988 GMC C7000 C7D042
1988 GMC P2500 Stripped Chassis 0-Door
1988 GMC V3500 Cab & Chassis 2-Door
1988 GMC Forward Control
1988 GMC P2500 Value Van Standard Cargo Van 2-Door
1988 GMC V3500 Cab & Chassis 4-Door
1988 GMC G1500 Rally Extended Passenger Van 3-Door
1988 GMC P3500 Stripped Chassis 0-Door
1988 GMC V3500 Crew Cab Pickup 4-Door
1988 GMC G1500 Rally Standard Passenger Van 3-Door
1988 GMC P3500 Value Van Standard Cargo Van 2-Door
1988 GMC V3500 High Sierra Cab & Chassis 2-Door
1988 GMC G1500 Rally STX Extended Passenger Van 3-Door
1988 GMC R1500 Suburban Sierra Classic Sport Utility 4-Door
1988 GMC V3500 High Sierra Cab & Chassis 4-Door
1988 GMC G1500 Vandura Extended Cargo Van 3-Door
1988 GMC R1500 Suburban Sport Utility 4-Door
1988 GMC V3500 High Sierra Crew Cab Pickup 4-Door
1988 GMC G1500 Vandura Standard Cargo Van 3-Door
1988 GMC R2500 Crew Cab Pickup 4-Door
1988 GMC V3500 High Sierra Standard Cab Pickup 2-Door
1988 GMC G2500 Rally Extended Passenger Van 3-Door
1988 GMC R2500 High Sierra Crew Cab Pickup 4-Door
1988 GMC V3500 Sierra Classic Cab & Chassis 2-Door
1988 GMC G2500 Rally STX Extended Passenger Van 3-Door
1988 GMC R2500 Sierra Classic Crew Cab Pickup 4-Door
1988 GMC V3500 Sierra Classic Cab & Chassis 4-Door
1988 GMC G2500 Vandura Extended Cargo Van 3-Door
1988 GMC R2500 Suburban Sierra Classic Sport Utility 4-Door
1988 GMC V3500 Sierra Classic Crew Cab Pickup 4-Door
1988 GMC G2500 Vandura Standard Cargo Van 3-Door
1988 GMC R2500 Suburban Sport Utility 4-Door
1988 GMC V3500 Sierra Classic Standard Cab Pickup 2-Door
1988 GMC G3500 Magnavan Cutaway Van 2-Door
1988 GMC R3500 Cab & Chassis 2-Door
1988 GMC V3500 Standard Cab Pickup 2-Door
1988 GMC G3500 Rally Camper Special Cutaway Van 2-Door
1988 GMC R3500 Cab & Chassis 4-Door
1988 GMC W4
1988 GMC G3500 Rally Extended Passenger Van 3-Door
1988 GMC R3500 Crew Cab Pickup 4-Door
1988 GMC W5
1988 GMC G3500 Rally Standard Passenger Van 3-Door
1988 GMC R3500 High Sierra Cab & Chassis 2-Door
1988 GMC W6
1988 GMC G3500 Rally STX Extended Passenger Van 3-Door
1988 GMC R3500 High Sierra Cab & Chassis 4-Door
1988 GMC W7
1988 GMC G3500 Rally STX Standard Passenger Van 3-Door
1988 GMC R3500 High Sierra Crew Cab Pickup 4-Door

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