This is a dealer-only album that management in the service department used. You will find the following information in this book:
Dealership Service Management Album -- This book was written by Ford Motor Company to help Lincoln/Mercury dealers run an effective and profitable service deparment. Sections include: Market Analysis, Buildings and Facilities, Personnel, Management Controls, Merchandising and Customer Relations, with the last few pages being the Index. You'll learn the ins and outs of hiring employees, keeping track of keys, writing repair orders, dealing with customers, advertising (including sample ads), how to physically lay out the space in the service department, color schemes for the area, and more.
Buy now to be one of the few collectors to own this privileged information.
"Lincoln/Mercury Division Ford Motor Company Service Department Operation Manual For all Lincoln/Mercury Dealer Service Managers"
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1960 Lincoln Continental
1960 Lincoln Lincoln Series
1960 Lincoln Premier
1960 Mercury Colony Park
1960 Mercury Comet
1960 Mercury Commuter
1960 Mercury Country Cruiser
1960 Mercury Montclair
1960 Mercury Monterey
1960 Mercury Park Lane
1960 Lincoln Continental 1960 Lincoln Lincoln Series 1960 Lincoln Premier 1960 Mercury Colony Park 1960 Mercury Comet 1960 Mercury Commuter 1960 Mercury Country Cruiser 1960 Mercury Montclair 1960 Mercury Monterey 1960 Mercury Park Lane