This is a dealer-only album that service managers used.. It was written by Chevrolet for training in the parts and service department. You will find the following information in this book:
Dealership Service Management Album -- The book explains how service managers should market service to customer. It covers managing employees, designing a layout for a service department, scheduling, giving good customer service, providing a pleasant environment for customers, managing special tools, managing the parts department, sample newspaper and radio ads with instructions for creating your own, leadership, and an "analysis and action" questionnaire. This book is mostly text with some drawings, charts, and forms.
Buy now to be one of the few collectors to own this privileged information.
Chevrolet
"Prompt Dependable Quality Super Chevrolet Service Guide to Modern Service Merchandising"
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1962 Chevrolet 40-60 Medium Duty
1962 Chevrolet 70-80 Heavy Duty
1962 Chevrolet C40
1962 Chevrolet Corvair Lakewood
1962-1963 Chevrolet Bel Air
1962-1963 Chevrolet Biscayne
1962-1963 Chevrolet C10 Panel
1962-1963 Chevrolet C10 Pickup
1962-1963 Chevrolet C20 Pickup
1962-1963 Chevrolet C30 Panel
1962-1963 Chevrolet C30 Pickup
1962-1963 Chevrolet C50
1962-1963 Chevrolet C60
1962-1963 Chevrolet C80
1962-1963 Chevrolet Chevy II
1962-1963 Chevrolet Corvair
1962-1963 Chevrolet Corvair 95
1962-1963 Chevrolet Corvair Monza
1962-1963 Chevrolet Corvair Monza Spyder
1962-1963 Chevrolet Corvair Truck 95
1962-1963 Chevrolet Corvan
1962-1963 Chevrolet Corvette
1962-1963 Chevrolet Impala
1962-1963 Chevrolet K10 Pickup
1962-1963 Chevrolet K20 Pickup
1962-1963 Chevrolet Nova
1962-1963 Chevrolet P10 Series
1962-1963 Chevrolet P20 Series
1962-1963 Chevrolet P30 Series
1962-1963 Chevrolet Suburban
1963 Chevrolet 50-60 Medium Duty
1963 Chevrolet 80 Series Heavy Duty
1962 1963 Chevrolet 40-60 Medium Duty 1962 1963 Chevrolet 50-60 Medium Duty 1962 1963 Chevrolet 70-80 Heavy Duty 1962 1963 Chevrolet 80 Series Heavy Duty 1962 1963 Chevrolet Bel Air 1962 1963 Chevrolet Biscayne 1962 1963 Chevrolet C10 Panel 1962 1963 Chevrolet C10 Pickup 1962 1963 Chevrolet C20 Pickup 1962 1963 Chevrolet C30 Panel 1962 1963 Chevrolet C30 Pickup 1962 1963 Chevrolet C40 1962 1963 Chevrolet C50 1962 1963 Chevrolet C60 1962 1963 Chevrolet C80 1962 1963 Chevrolet Chevy II 1962 1963 Chevrolet Corvair 1962 1963 Chevrolet Corvair 1962 1963 Chevrolet Corvair Truck 1962 1963 Chevrolet Corvan 1962 1963 Chevrolet Corvette 1962 1963 Chevrolet Impala 1962 1963 Chevrolet K10 Pickup 1962 1963 Chevrolet K20 Pickup 1962 1963 Chevrolet Nova 1962 1963 Chevrolet P10 Series 1962 1963 Chevrolet P20 Series 1962 1963 Chevrolet P30 Series 1962 1963 Chevrolet Suburban